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Hosted Connections helps international Business Intelligence and Software Company Board MI deliver a first class service

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About Board MI

BOARD is an all-in-one Decision-Making Platform which combines Business Intelligence tools with Corporate Performance Management, Simulation, and Predictive Analytics capabilities. Its coding-free, drag-and-drop interface enables users to build self-service analytics and planning applications with ease to meet the ongoing decision-making requirements of their organization. BOARD allows the creation of dashboards, reports, and analyses which are fully integrated with enterprise planning and simulation processes, bringing together financial and operational data for complete visibility of the relationship between output, performance, and financial results. The platform is featured in three Gartner Magic Quadrants, is highly praised in numerous other analyst reports, and repeatedly comes out as the top solution in customer reviews of BI and CPM solutions.

"The telephony and data project ran smoothly from start to finish. We had peace of mind one of the key components of our office move was in hand, through constant updates at each stage of the project. I wouldn't hesitate to recommend Hosted Connections to anyone looking for a similar solution"

Rob de Main, Head of Operations and Technology

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The Challenge

Board had connectivity and telephony requirements in 2 of their UK sites.

One of the offices is based on floor 20 of the prestigious London landmark Tower 42, situated in the heart of the City of London. This site required dedicated high speed/robust connectivity and a telephony solution which integrated with their existing Salesforce CRM.

The second site in Newport Pagnell required the same telephony solution with connectivity to service office.

Board required Hosted Connections to project manage the solution including adhering to the strict conditions surrounding accessing Tower 42's service ducting to feed the fibre lease line to the 20th floor.

The Solution

Hosted Connections Carried out the project in a two step fashion due to the Newport Pagnell site being a new premises it was an easy decision to tackle this site first.

We installed an FTTC broadband circuit with Wifi in Newport with the Horizon telephony solution sitting on top.

Once this was in place we then liaised with the building facilities team at Tower 42 to arrange the installation of a big 500mb/1gb fibre lease line pipe and a Unifi Wifi Solution.

Once the fibre was in place and fully tested we rolled out the Horizon telephony solution and integrated with Boards CRM for screen popping and click to dial.

The Benefits
  • Dedicated 1 Gb fibre lease line

  • Salesforce integration

  • Extension dialling between sites

  • Managed WiFi solution

  • Business continuity with automatic fail-over in place

  • Costs controlled, predictable

  • Proactive support contract in place

The whole experience of entrusting our communication services with Hosted Connections has been an extremely positive one.

Our new systems are easy to use and more importantly, they are reliable. The internet connection in our City office is now lightning fast!

Dominic Policella - Chief Revenue Officer

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